(August 25, 2021 10 a.m.) — Morning shed light on progress for Meriwether Lewis Electric Cooperative with power restoration efforts in Humphreys County. Of locations that can be reconnected, less than 50 remain without power, and most of these are concentrated in the Williams Hollow Road area. Hundreds of homes, mostly within the Waverly city limits, will require owner repairs before power can be returned.
In addition to repairs where reconnection is possible, MLEC is rebuilding lines and repairing the distribution system to devastated areas so that when the homeowner or business owner is ready, power can be supplied.
“The progress we have been able to make in these last few days has been encouraging,” says MLEC President and CEO Keith Carnahan. “The resiliency of our employees and communities is evident. We are working to serve our members as quickly and safely as possible while also being mindful of other emergency services within the county. We can’t thank everyone enough for their support. We’re hurting and healing together.”
Please help us share this information with those in the community:
- As of today, MLConnect is working on main line repairs and individual services that can be restored. To report a broadband outage, call any MLEC office 24/7 to be connected to tech support, or visit mlconnect.com and use the member-subscriber support portal. (Scheduled installations are going forward for locations in all five MLEC counties that have power, as we wait for access in flooded areas.)
· PLEASE CALL IF YOU ARE WITHOUT POWER – EVEN IF IT HAS BEEN REPORTED BEFORE -BECAUSE COMMUNICATION IS STILL TOUCH AND GO IN THE COUNTY AS TELECOMMUNICATIONS REMAIN UNDER REPAIR.
· To help with phone congestion, MLEC has established a new phone line. To report an outage, Humphreys County residents should call 931-296-2581, 931-622-9035, or 1-888-879-6038. Outages can also be reported to any MLEC office and relayed to Waverly.
· For timely service, do not report outages on Facebook or via email.
· There are no meter set fees for those who have been displaced by the flood. Disconnections and late fees are also waived at this time.
· Payments can be made on the phone by credit card, using the mobile app or online. Presently, in-person payments are suspended in Humphreys County.
- Most MLEC services can be handled over the phone; however, if you need in-person assistance, please contact and visit another MLEC location.
- For safety, open the main breaker at your home if possible.
- If you have a medical emergency make arrangements to be moved to a location that has electricity. Check on neighbors who might need assistance. We are still looking at several days of repairs.
- Stay clearly away from downed power lines. Contact MLEC if you see them on the ground and do not try to move them. If touched, they could cause electrocution or serious injury.
- Use extreme caution when using a generator. If you own a generator, contact MLEC. A generator can send electricity back through electric lines and electrocute linemen or others involved in restoration efforts. See www.mlec.com for proper generator installation and use.
- If the weatherhead at your home is torn down, an electrician will need to repair this before MLEC can restore power.
Anticipated Update Approximately 6 p.m. 8/25/21 – or sooner if available